Today's cars, light trucks, and sport-utility vehicles are high-tech marvels with digital dashboards, oxygen sensors, electronic computers, unibody construction, and more. They run better, longer, and more efficiently than models of years past.

But when it comes to repairs, some things stay the same. The following tips should help you along the way:

Do your homework before taking your vehicle in for repairs or service.

  • Read the owner's manual to learn about the vehicle's systems and components.
  • Follow the recommended service schedules.
  • Keep a log of all repairs and service.

When you think about it, you know your car better than anyone else. You drive it every day and know how it feels and sounds when everything is right. So don't ignore its warning signals.

Use all of your senses to inspect your car frequently. Check for:

  • Unusual sounds, odors, drips, leaks, smoke, warning lights, gauge readings.
  • Changes in acceleration, engine performance, gas mileage, fluid levels.
  • Worn tires, belts, hoses.
  • Problems in handling, braking, steering, vibrations.
  • Note when the problem occurs.
  • Is it constant or periodic?
  • When the vehicle is cold or after the engine has warmed up?
  • At all speeds? Only under acceleration? During braking? When shifting?
  • When did the problem first start?

Once you are at our location, communicate your findings.

  • Be prepared to describe the symptoms.
  • Carry a written list of the symptoms that you can give us.
  • Resist the temptation to suggest a specific course of repair. Just as you would with your physician, tell us where it hurts and how long it's been that way, but let the technician diagnose and recommend a remedy.

Stay involved. . . Ask questions.

  • Ask as many questions as needed to fully understand your repair. Ask for laymen terms if needed.
  • Don't rush the technician to make an on-the-spot diagnosis. You may ask to be called and apprised of the problem, course of action, and costs before work begins.
  • Before you leave, be sure you understand all shop policies regarding labor rates, guarantees, and acceptable methods of payment.
  • Leave a telephone number where you can be called.

Dylan's Automotive Offers Auto Repair Services You Can Count On!

Car Care Aware

TESTIMONIALS

"Dylan is amazing!! Wonderful service! Wouldn't go anywhere else with our cars. Great guy, great business, highly recommended!"


-Leonie M.

"A+ experience and I am critical and skeptical of mechanics. Dylan and his team are very personable, never hesitate to take the time to discuss issues and options with you. Very honest and straightforward and some of the lowest prices I've seen. Couldn't be happier knowing I have a dependable mechanic in my town. Thank you Dylan. Give him a try, I highly doubt you'll ever take your car elsewhere."


-Ryan P.

"Real honest crew! They found the issue, gave me a great price, and completely satisfied all my vehicle needs. I will continue to use Dylan's in the future. Definitely would recommend this place to anyone."


-Christopher G.

"I was referred to Dylan's for electrical work by another local shop that I trust. I would recommend Dylan's to anyone looking for fair-priced, skilled automotive repairs. Plus, they are very honest and friendly."


-Gary G.

"Dylan is a straight shooter! Does great work at a fair price!!"


-Tony C.

"Over a year ago my driver side window regulator stopped working. Brought my van into Dylan's for repair. Last week the new regulator broke. I rarely drive my van. Only driven around 3000 miles in 18 months. Dylan's repaired the window for no charge even though it was a bit out of warranty because of the little use the window had. Thank you Dylan's for backing up your work, and parts!! I appreciate that you took the extra step with my vans window issue. You have definitely earned my gratitude, and loyalty!"


-Jeffry G.

"It was the first time I paid a bill at mechanic it was way lower than I thought it would be. These guys put a lot of work into my car to find out if it was a lost cause or if it was still salvageable. In the end the car was too far gone but the guys were great and thorough. The owner took like 30 minutes to help me with the options. I will totally go here from now on."


-Mike L.

"Dylan and Adrian always take the time to let me know what needs to be fixed, what the cost will be and how long to fix my car. I bring all my cars here and recommend Dylan's Automotive for your car repairs."


-Chuck T.

"I took my Acura RL here to get my brakes done on short notice. They were very helpful on the phone and fit me in so it could be done before I left on a trip. After dropping it off they called me a couple of hours later and said my brakes had over 50% left on the pads and that there was no need to replace the brakes. I went to pick it up, there was no charge for the inspection."


-Peggy H.

"Dylan's shop always does great work and always takes the time to explain what my options are! He has done a great job taking care of my Honda Pilot."


-Trinetta M.