Best Auto Repair, Ventura

CONTACT US

805-653-8000 | 1084 E Thompson Blvd, #B Ventura, CA 93001

INSURANCE QUESTIONS

Know Your Rights

Dealing with the stress of a collision is hard enough without trying to figure out how your accident insurance works. Here are some answers to frequently-asked questions about insurance policies.

Will the insurance company guarantee your work?

We guarantee our own work, but the insurance company does not have the legal right to guarantee a third party's work.

Who pays for repairs?

It depends on the circumstances. If you were at fault, but have comprehensive or collision insurance, the insurance company would pay the costs minus your deductible. If the other party was at fault, their insurance company should pay.

Do I have to accept the insurance company's appraisal of damage?

No. Check the "Appraisal Clause" in your policy if you have differences with their appraisal. It allows you and the insurance company to gather an opinion from an appraiser you both agree upon, or a third-party "Umpire" if you cannot agree.

Do I have the right to a rental car?

If you have purchased rental car coverage and were not responsible for the accident, you may seek reimbursement from the insurance company or, if another driver was responsible for the accident, their insurance company.

If you do not have rental car coverage and were responsible for the accident, you have no grounds to ask for reimbursement. If the other driver was liable, you can generally seek reimbursement from their insurance company.

Want more information on your rights? To make an appointment, call us at 805-653-8000 or make an appointment online!

Dylan's Automotive Offers Auto Repair Services You Can Count On!

Car Care Aware

TESTIMONIALS

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Dylan is amazing!! Wonderful service! Wouldn't go anywhere else with our cars. Great guy, great business, highly recommended!
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A+ experience and I am critical and skeptical of mechanics. Dylan and his team are very personable, never hesitate to take the time to discuss issues and options with you. Very honest and straightforward and some of the lowest prices I've seen. Couldn't be happier knowing I have a dependable mechanic in my town. Thank you Dylan. Give him a try, I highly doubt you'll ever take your car elsewhere.
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Real honest crew! They found the issue, gave me a great price, and completely satisfied all my vehicle needs. I will continue to use Dylan's in the future. Definitely would recommend this place to anyone.
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I was referred to Dylan's for electrical work by another local shop that I trust. I would recommend Dylan's to anyone looking for fair-priced, skilled automotive repairs. Plus, they are very honest and friendly.
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Dylan is a straight shooter! Does great work at a fair price!!
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Over a year ago my driver side window regulator stopped working. Brought my van into Dylan's for repair. Last week the new regulator broke. I rarely drive my van. Only driven around 3000 miles in 18 months. Dylan's repaired the window for no charge even though it was a bit out of warranty because of the little use the window had. Thank you Dylan's for backing up your work, and parts!! I appreciate that you took the extra step with my vans window issue. You have definitely earned my gratitude, and loyalty!